Respondents gave a surprising answer to a question about how frequently various types of ESI are requested during legal and regulatory processes. Files and documents are requested in 67 percent of situations, followed by application and database records at 61 percent, and e-mail at 58 percent, they said. Microsoft SharePoint records are requested 51 percent of the time, while messaging formats such as instant messaging, texts, and BlackBerry PIN messages are needed 44 percent of the time. Data from social media trailed, being needed for 41 percent of ESI requests.
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